ReCal

Support

Email support@getrecal.app. A real person reads every message, usually within a day.

How do I cancel my subscription or free trial?

On your iPhone: Settings → your name → Subscriptions → ReCal → Cancel. Cancel at least 24 hours before the trial or period ends to avoid the next charge. Deleting the app does not cancel it.

I got a new phone. How do I get my subscription back?

Open ReCal and tap Restore purchases on the subscription screen, or in Settings. Use the same Apple ID you subscribed with.

Where is my data? Can I move it to a new phone?

Your plan, logs and weigh-ins are stored only on your phone. Restoring your new iPhone from an iCloud or computer backup brings them across. You can also export a CSV any time in Settings → Export my data.

Why didn't ReCal shrink my prepped meal?

That's on purpose. Meals tagged Prep are already cooked, so ReCal never resizes them. When a day runs over, it takes from Optional items first, then Fresh meals later that day or over the next few days.

A food is missing from search.

ReCal searches the USDA food database. For branded foods, use Quick add or save it once under Recipes → My foods with your usual portion.

Are my calorie targets right for me?

They're estimates from standard formulas, and you can change any number in Settings → Targets. ReCal is not medical advice; check with a doctor or dietitian before big changes.